Manual of Policies and Procedures for Adjusters
Its purpose is to establish the policies and procedures that the Institution and the Independent Insurance Adjusters must comply with in the response to the claims of the Insured, to determine the origin and the amount of compensation that in their case would be resulting, having considered the facts, documents and the particular characteristics of the insurance contracted. The Manual of Policies and Procedures for Adjusters is published in accordance with the provisions of Article 110 of the Law on Insurance and Bonding Institutions.